In Jain dharma, “not hiding defects” in sales does not mean you must start listing every tiny weakness and scaring the customer.

It means:

• Do not lie or mislead.

No false claims, no exaggeration, no hiding a known important defect that would affect the customer’s decision. That becomes asatya (untruth) and a form of himsa (harm).

• Be honest about material issues.

If a defect is significant (quality, safety, performance, expiry, damage, wrong specs, etc.), you must clearly tell the customer when they are choosing.

• Minor, obvious, or normal limitations

Normal limitations that are already clear (e.g., “budget” product is obviously not “premium”) do not need a big negative speech. But if the customer directly asks, you should answer truthfully, not diplomatically hide.

• If truth will hurt unfairly, speak gently or stay silent.

Jain satya should be ahimsak (non‑harming). You should speak truth in a kind, measured way, without insult or harshness. If a detail is neither asked nor important and talking about it will only create unnecessary hurt/confusion, silence is allowed.

So in sales, Jain view is:

> No cheating, no hiding major defects, no misleading. > Explain honestly what the product can and cannot do. > Speak truth with care, not with aggression.

You can read more on Jain business ethics and truthfulness in trade here: