In Jain Dharma, a monk should not be partial. A sadhu or acharya is expected to live with samata (equanimity), daya (compassion), nirpekshata (non-partiality), and freedom from personal attachment.

So, ideally, it is not proper if one disciple is cared for deeply while another is ignored only because “he cannot be helped,” especially when the need was only emotional support. Even small support can matter a lot on the path of diksha. If someone lost courage and left the path because support was not given, that is unfortunate and not in harmony with the spirit of Jain conduct.

At the same time, Jainism teaches us not to immediately become angry or condemn the monk personally. A monk may also have limitations, as long as he is still a human being in spiritual practice. But from the standpoint of dharma, a guide should try to:

• treat disciples with equal care,
• encourage the weak,
• protect spiritual aspiration,
• and avoid neglect that causes discouragement.

So the clear Jain answer is:

A head monk should not be partial, and neglecting one sincere aspirant is not ideal Jain conduct.

The best response in such situations is to remain शांत, preserve respect for the sangh, and remember that the path of moksha is ultimately supported by one’s own samyak darshan, samyak jnana, and samyak charitra.